FAQs – tiamo
Backup
FAQ
Can I set up backup as a service?// Backup
FAQ
When is the status «last backup» entered in databases in tiamo?// Backup
FAQ
The following error occurs: «Restoration not possible (015-137). Problems copying the database. Restoration cannot be carried out at present. Try again later.»// Backup
FAQ
How can I restore the databases?// Backup
FAQ
Backup is not working as required.// Backup
Client/server
FAQ
When installing clients in client/server systems (tiamo multi) you must always be logged onto the server in Windows.// Client server
FAQ
Power failure with tiamo client/server// Client server
FAQ
How does the Reconnect work?// Client server
FAQ
I always have Reconnect problems.// Client server
FAQ
Is it possible to delete a client in a client/server environment from the list of registered clients?// Client server
Configuration
FAQ
How can I retrospectively change the client ID?// Configuration
Database
FAQ
How is the database structured?// Database
FAQ
Where is the data to be found in tiamo?// Database
FAQ
How is the data transmitted?// Database
FAQ
Which data is global and which is client-specific?// Database
FAQ
The more data there is the slower tiamo becomes.// Database
FAQ
Renaming of a database fails, and an error message appears stating that the database is in use.// Database
Determinations
FAQ
If I view a determination on two different PCs, different times (determination start, etc.) are displayed.// Determinations
FAQ
It takes a long time to open databases or the database manager.// Determinations
FAQ
If I select one or more determinations from the database, open the dialog window «Control chart» and move this window, this (sometimes) creates lines in parallel with the axes (either in the subwindow «Graphs» or even on the actual control card!).// Determinations
FAQ
Deletion of data records does not make the database smaller.// Determinations
FAQ
What is actually stored in a determination?// Determinations
FAQ
If I change a view in the database, close the database, and then reopen it, the old view comes up − not the new one.// Determinations
FAQ
The result disappears after recalculation.// Determinations
FAQ
With manual graph evaluation the EP is not plotted if I have selected ERC as the y1 axis.// Determinations
General
FAQ
Ever since updating from tiamo 1.X to tiamo 2.X other Metrohm programs no longer work properly, and devices are no longer recognized.// General (tiamo)
FAQ
Printing does not work// General (tiamo)
FAQ
When the screen saver disappears, tiamo is grayed out, and I don't see any elements − just the window frame.// General (tiamo)
FAQ
How should I select user rights in the file system and the registry?// General (tiamo)
FAQ
How should the Titrino and the 756/831 KF Coulometer be set so that the equipment works perfectly with tiamo?// General (tiamo)
FAQ
Various sample changers (e.g., 814 with 5.814.0023) cannot be updated (firmware).// General (tiamo)
FAQ
Which tiamo versions work with which Windows versions?// General (tiamo)
FAQ
Can I use the Windows firewall, and how should I set it?// General (tiamo)
FAQ
With Titrino, 700 Dosino is displayed as 685 but works perfectly// General (tiamo)
Installation
FAQ
What is actually installed during installation?// Installation
FAQ
Can a virus scanner be used?// Installation
FAQ
After installation user rights were different, in that the user logged on during installation has full (or special) rights.// Installation
FAQ
Can a PC be used that is tied to a domain structure?// Installation
FAQ
Can the usual Windows patches and updates be installed without affecting the system?// Installation
FAQ
Which adaptations and changes does the tiamo installer carry out during installation?// Installation
Process
FAQ
Statistics series is reset, even though the series has not ended.// Process
FAQ
How can I fill in the sample table in a user-specific manner, so that the samples processed in this way are stored under the user who has filled in the column in question? // Process
FAQ
After [Stop] the Exit track is not run, and no data is entered into the database.// Process