Quality Service

Metrohm Service Agreements

Metrohm Service Agreements

Our new Service Agreement, Prime GLOBAL, includes the most commonly requested service and support features. Premium protection with full cost control.

Experts by your side

Experts by your side

Metrohm Quality Service simplifies your daily work in the laboratory, making it safer and, above all, more predictable.

Consulting

Metrohm specialists are available to address any issue that may arise over the course of your Metrohm system lifetime – from the decision making process for a new unit to system replacement.

Installation

Proper installation and commissioning of a new instrument is critical for ensuring the quality of analytical results. Profit from our experience and select the degree of installation service including documentation that fits your needs.

Application Support

Application Support

Application know-how is the key ingredient to use your instrument to its’ full potential. At Metrohm we’re happy to share our knowledge with you and to offer you a wide range of literature and services.

Training

We offer basic and advanced training for all of our technologies - classroom-style, custom on site or virtual.

Preventive Maintenance

Preventive Maintenance

Preventive maintenance is the key to your system's accuracy and longevity. Choose the level of service that best suits your needs.

Repair Service

Repair Service - fast help whenever and wherever you need us.

Warranty

The uncompromising quality of our products allows us to offer warranty services that beat industry standards.

Remote Support

Metrohm Remote Support is available for all Metrohm systems that are controlled by PC-software. All you need is an internet connection.

News

Updated m-oem website emphasizes Metrohm components and capabilities

m-oem, the OEM division of Metrohm, has completed a significant upgrade to their website. Composed of B&W Tek, DropSens, Innovative Photonic Solutions (IPS) and Metroglas, m-oem offers the components found in Metrohm’s world-class analytical instruments to customers for integration and customization projects.

Potassium analysis with ion chromatography according to USP testing methods

In 2010 the United States Pharmacopeia (USP) began modernizing their monographs. As a part of this effort, test methods for the quantification of potassium now include ion chromatography. Ion chromatography is a viable alternative method for the analysis of potassium. Compared to other potassium analysis methods, ion chromatography has the advantage of analyzing multiple cationic species concurrently.

Events

Rosemont, IL, United States

The SUR/FIN Expo 2025, organized by the National Association for Surface Finishing (NASF), is scheduled for June 3-5, 2025, at the Donald E. Stephens Convention Center in Rosemont, Illinois. This leading conference and trade show is dedicated to the surface technology industry, bringing together leading companies to showcase innovations in equipment, products, and services across the supply chain.

Fuel Ethanol Workshop

Omaha, NE, United States

The 2025 International Fuel Ethanol Workshop & Expo (FEW) will take place from June 9-11 at the CHI Health Center in Omaha, Nebraska. Celebrating its 41st year, FEW is the world's largest and longest-running ethanol conference, renowned for delivering cutting-edge content. Attendees can expect in-depth discussions on commercial-scale ethanol production, emerging technologies, and near-term research and development.